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Change Management Communication


Our Change Management Communication practice, covers all types of major organisational change including merger and acquisitions, IT implementations, downsizing and off-shoring, restructuring, office moves and cultural transformations with a product portfolio which includes:

  • End-to-end strategic change communication consultancy (based on Impact’s own robust Change Management Communication framework, built over years working in the change space) – from strategic planning phase right through to implementation
  • ‘Leading Through Change’ training for leaders and Change Agents/messengers
  • Change Impact Assessments
  • Change Acceptance Measurement
  • Change Brand design

No matter the industry, change is ubiquitous in today’s ever-evolving business world, and a critical imperative for any business to drive change successfully is that their people move with them.  Importantly that companies are capturing the hearts AND minds of employees along the way.

From the outset, Impact has partnered with companies, large and small, to ensure important business change is led from the top, ensuring leaders are empowered, skilled and accountable for delivering great two-way employee communication, with a  particular focus on face-to-face communication. Whatever the change, strategic stakeholder management and disciplined communication has been proven to facilitate better business results.

Impact’s specialist change team partners with clients to:

  • Build leadership and key stakeholder solidarity
  • Align and engage employees to business decisions
  • Develop a solid change communication framework
  • Make the change STICK

From sudden to well planned long-term change, Impact can jump in and partner at any stage of the change journey to help achieve business goals.

Whatever the challenge, our Change Management Communication team is standing by and ready and, most importantly, through our experience, we understand that while communication is key, it’s only one part of the change process.

We regularly partner as one team with our Ogilvy PR colleagues, to provide a holistic and strongly aligned internal/external communication solution, utilising new social media tools where possible.